A21 Wellness

Privacy Policy

How A21 Wellness Dispensary collects, uses, and protects your information. This policy applies to our website and our in-store and delivery services in New Jersey.

Last updated: June 30, 2026

A21 Wellness Dispensary (“A21,” “we,” “us,” or “our”) is a licensed adult-use cannabis retailer located at 2507 US-22, Scotch Plains, NJ 07076. We respect your privacy and are committed to handling your information responsibly. This Privacy Policy explains what we collect, why we collect it, how we use and share it, and the choices you have. It applies to a21dispensary.com (the “Site”) and to purchases, delivery, rewards, and other services we provide.

By using our Site or services, you agree to the practices described here. If you do not agree, please do not use the Site or our services.

1. You must be 21 or older

Our Site and services are intended only for adults 21 years of age or older, as required by New Jersey law. We do not knowingly collect information from anyone under 21, and we do not direct our Site or marketing to minors. If you are under 21, please do not use this Site or provide any information to us.

2. Information we collect

Information you give us

  • Identity & age verification: your name, date of birth, and a valid government-issued photo ID, which we are legally required to review to confirm you are 21 or older.
  • Contact details: email address, phone number, and (for delivery) your delivery address.
  • Order information: the products you purchase, order history, and preferences.
  • Rewards & account data: information tied to our Best Buds loyalty program, including points, tier, and redemption activity.
  • Payment information: payment is generally handled by third-party processors and compliant payment methods; we do not store full card or bank numbers on our Site.
  • Communications: messages, reviews, survey responses, and anything else you choose to share with us.

Information collected automatically

  • Device & usage data: IP address, browser and device type, pages viewed, links clicked, and how you navigate the Site.
  • Cookies & similar technologies: used to operate the Site, remember preferences, and measure performance (see “Cookies & tracking” below).
  • Analytics: we use tools such as Google Analytics, Google Search Console, and Microsoft Clarity to understand traffic and improve the experience.

Information from third parties

We may receive information from our service providers, including our point-of-sale and online menu provider, our loyalty/rewards platform, payment processors, delivery partners, and age- or identity-verification services.

3. How we use your information

  • Verify your age and identity as required by New Jersey cannabis law.
  • Process, fulfill, and deliver your orders, and provide customer support.
  • Operate the Best Buds rewards program and apply discounts and points.
  • Send you transactional messages (order updates, delivery status, receipts).
  • With your consent, send marketing about deals, events, and new products by email or text.
  • Operate, secure, and improve our Site and services, and analyze usage.
  • Detect, prevent, and respond to fraud, abuse, and security issues.
  • Comply with our obligations under New Jersey Cannabis Regulatory Commission (NJ-CRC) rules and other applicable laws.

4. Age & identity verification

New Jersey law requires us to confirm that every customer is 21 or older before completing a cannabis sale. To do this, we (or our verification providers) review your government-issued ID in store and at delivery, and we may verify your age online before you place an order. We collect and retain only the information needed to meet these legal requirements and our recordkeeping obligations.

5. Cookies & tracking technologies

Cookies are small files stored on your device. We use essential cookies to make the Site work, preference cookies to remember your choices, and analytics cookies to understand how the Site is used. You can control or delete cookies through your browser settings; disabling some cookies may affect how the Site functions. Where required, we honor recognized browser-based opt-out signals.

6. Email & text message communications

If you opt in, we may send you marketing emails and text messages about promotions, events, and products. Message and data rates may apply to texts. You can opt out at any time by replying STOP to a text or using the unsubscribe link in any marketing email. We may still send you non-marketing messages related to your orders, account, or legal notices.

7. How we share your information

We do not sell your personal information. We share it only as described below:

  • Service providers: companies that help us run our business—point-of-sale and menu, payments, delivery, loyalty/rewards, analytics, hosting, and marketing—who may use your information only to provide services to us.
  • Legal & regulatory: the New Jersey Cannabis Regulatory Commission and other authorities when required by law, regulation, subpoena, or to protect rights, safety, and property.
  • Business transfers: in connection with a merger, acquisition, financing, or sale of assets, subject to this policy.
  • With your direction: when you ask us to share information or make it public (for example, a review).

8. Data retention

We keep your information for as long as needed to provide our services, operate your rewards account, and meet our legal, tax, and NJ-CRC recordkeeping obligations. When information is no longer needed, we take reasonable steps to delete or de-identify it.

9. Data security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security. Please help protect your account by keeping your login and personal details confidential.

10. Your privacy rights

Depending on your state of residence and applicable law, you may have the right to request access to the personal information we hold about you, to correct or delete it, to obtain a copy, and to opt out of certain marketing or targeted advertising. New Jersey residents have rights under the New Jersey Data Privacy Act. To exercise any of these rights, contact us using the details below. We will respond as required by law and may need to verify your identity first. Some information must be retained to comply with cannabis recordkeeping requirements and cannot be deleted on request.

11. Third-party links

Our Site and our online menu may link to third-party websites and services that we do not control. This policy does not apply to those sites, and we are not responsible for their privacy practices. Please review the privacy policies of any third-party site you visit.

12. Privacy of minors

Our Site and services are not intended for anyone under 21. We do not knowingly collect personal information from minors. If you believe a minor has provided us information, please contact us and we will take appropriate steps to delete it.

13. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above and post the new version here. Material changes may be communicated through the Site or by other means. Your continued use of the Site after an update means you accept the revised policy.

14. Contact us

If you have questions about this Privacy Policy or how we handle your information, reach out to us: